Academic Catalog

LSSC Resolution of Student Complaints/Grievances Chart

Issue First Response Next Level Next Level
Admissions Executive Director, Recruitment & Enrollment Vice President Enrollment & Student Affairs N/A
Advising Student’s Assigned Academic Advisor Executive Director, Academic Advising Vice President Enrollment & Student Affairs
Athletics Team Head Coach Executive Director of Athletics Vice President Enrollment & Student Affairs
Bookstore Director, Student Accounts Vice President of Finance and CFO N/A
Career Development/ Student Employment Manager, Student Employment Executive Director, Student and Career Engagement Vice President Enrollment & Student Affairs
CDL Program CDL Program Director Director of Energy Programs Associate Vice President Work Force Programs
Counseling Director, Student Wellness Dean of Students Vice President Enrollment & Student Affairs
Accessibility/Disability Services Director, Student Accessibility Services Dean Library and Learning Services Associate Vice President Academic Affairs
Discrimination/Equity Dean of Students Associate Vice President, Human Resources or Title IX Coordinator, as applicable Vice President of Finance and CFO or Vice President of Enrollment & Student Affairs, as applicable
Faculty Concerns Instructor Program Manager or Dean of Discipline Area Vice President Academic Affairs
Faculty Concerns - Nursing Instructor Dean of ASN Program or Associate Vice President, Health Professions Vice President Academic Affairs
Financial Aid Director, Financial Aid Associate Vice President, Financial Aid & Enrollment Operations Vice President Enrollment & Student Affairs
Florida Residency Executive Director, Recruitment & Enrollment Vice President Enrollment & Student Affairs N/A
Grades Instructor Program Manager or Dean of Discipline Area Vice President Academic Affairs
Graduation Assistant Registrar Registrar Vice President Enrollment & Student Affairs
Library Associate Dean Library & Learning Services Dean Library and Learning Services Associate Vice President Academic Affairs
Orientation Student’s Assigned Academic Advisor Executive Director of Academic Advising Vice President Enrollment & Student Affairs
Parking Associate Vice President, Campus Safety & Security Vice President Facilities Planning & Operations N/A
Records Assistant Registrar Registrar Associate Vice President Financial Aid & Enrollment Operations
Registration Assistant Registrar Registrar Associate Vice President Financial Aid & Enrollment Operations
Security Campus Security Supervisor Associate Vice President, Campus Safety & Security Vice President Facilities Planning & Operations
STEM Centers Manager, Academic Success Center Dean of Library and Learning Services Associate Vice president Academic Affairs
Student Accounts Director, Student Accounts Controller Vice President of Finance and CFO
Student Activities, Student Life, Clubs & Organizations Director, Student Leadership & Development Executive Director Student & Career Engagement Vice President Enrollment & Student Affairs
Student Conduct Dean of Students Vice President Enrollment & Student Affairs N/A
Student Employment Manager, Student Employment Executive Director of Student & Career Engagement Vice President of Enrollment & Student Affairs
Testing Manager, Testing Services Dean Library & Learning Services Associate Vice President Academic Affairs
Transcripts/Records Assistant Registrar Registrar Associate Vice President Financial Aid & Enrollment Operations